FAQs

A1 Build specializes in a wide range of construction and interior materials, including tiles, sanitary ware, mosaic, mixers, and more. Our diverse selection caters to various design preferences and project needs.

Yes, our products are designed to meet the requirements of both residential and commercial projects. Whether you're renovating a home or undertaking a large-scale construction project, we have solutions tailored to your needs.

Water Consumption standards (LEED, ESTIDAMA) can be met with adding suitable flow reducers whilst Health Care Building standards (DHA, HTM63) are maintained with removable parts for care & maintenance.

We understand that every project is unique, which is why we offer customization options for select products. Contact our team to discuss your specific requirements, and we'll work with you to create bespoke solutions.

At A1 Build, quality is paramount. We source our materials from reputable suppliers and conduct rigorous quality checks to ensure that every product meets our stringent standards. Additionally, our team is committed to providing exceptional customer service at every step of the process.

Our inventory is carefully curated to ensure that we maintain sufficient stock of our most popular products. However, due to high demand and the dynamic nature of our industry, availability may vary. We recommend checking our website or contacting our team directly to inquire about the availability of specific products. If an item is temporarily out of stock, we can provide information on expected restocking dates or suggest alternative options to meet your needs.

Ordering from A1 Build is easy. You can browse our products online and make a purchase through our website, or visit one of our physical locations to view our offerings in person. For customized orders or assistance with product selection, feel free to reach out to our dedicated team.

Yes, we offer delivery services for your convenience. Our team will ensure that your order is safely transported to your desired location, whether it's a residential address or a commercial site. Delivery charges may vary depending on the location and size of the order

Our tiles will be shrink wrapped on a pallet and delivered to the ground level edge of your required delivery address. The driver will NOT be able to assist getting the tiles into your property due to insurance contraventions.

If you had already ordered samples, which is something we actively encourage before committing to placing an order, we will carry out checks to ensure you were sent the correct samples and the correct tiles that correspond to the samples and the order. We will also ask you to send photos of the tiles you received to help us work out what has gone wrong, and resolve the situation. If you had not ordered a sample, Meraki Ceramics cannot be held responsible for any discrepancy from the images on the website, and how they appear on your screen.

Yes, we offer installation services formany of our products to ensure a seamless experience for our customers. Ourskilled technicians and installation teams are trained to handle various typesof installations, from simple to complex projects. Whether you're renovating asingle room or undertaking a larger construction project, our installation servicescan help bring your vision to life. Please contact us for more informationabout our installation options and to discuss your specific requirements.

You can easily find our showrooms using our "Find Us Locator" feature on our website.

Ordering a tile sample is quick and easy! Simply browse our website and select the tile product you're interested in. On the product page, you'll find an option to request a sample. Click on the "Order Sample" button, and you'll be prompted to provide your contact and shipping information. Once your request is submitted, we'll process it promptly, and your sample will be shipped to your address. This allows you to see and feel the quality of our tiles firsthand before making your purchase decision.

Our tile samples typically come in a standard size of 10x10 centimeters (approximately 4x4 inches). This size provides a good representation of the tile's color, texture, and overall appearance. If you require a larger sample size or have specific requests regarding sample dimensions, please feel free to contact our customer service team, and we'll do our best to accommodate your needs.

We want you to be completely satisfied with your purchase. If you're not happy with a product for any reason, please contact us within 7 days of receiving your order, and we'll assist you with the return process. Please note that certain conditions may apply, so be sure to review our return policy for details.

If you have any questions or require assistance, our friendly team is here to help. You can reach us by phone at +971502029625, email at hello@a1build.ae, or visit one of our locations to speak with a representative in person. We're committed to providing prompt and helpful support to our valued customers.